Terms of Use

The French version is the official one. In case of any discrepancy with this English translation, the French version prevails.

Version 1.4 — Effective date: 2026-07-25 Operator: Savantis AI ("Savantis", "we") User: the natural person who accesses the service ("you")

This is a courtesy translation. The French HTML version is the official version and prevails in case of any discrepancy (Charter of the French Language, s. 55).

⚠️ Important clauses brought to your attention
The following sections limit your rights or impose significant obligations on you. They are expressly drawn to your attention in accordance with articles 1435 to 1437 of the Civil Code of Québec. Read them before accepting.
Section 3 — The service is in beta / alpha.
Section 4 — Strictly personal use: business use is prohibited.
Section 7 — You are responsible for the actions you authorize your agents to take.
Section 10 — Your data may be lost. An inactive Discovery workspace is deleted after 7 days.
Section 12 — No warranty.
Section 13 — Liability cap.

1. Purpose and acceptance

These terms govern access to and use of Savantis Agents: the site https://agents.savantisai.com, the installable web application (PWA), isolated workspaces, agents, catalog professional agents, integrations and related services (collectively, the "Service").

You accept these terms by checking the acceptance box, creating an account or a workspace, or using the Service. If you do not accept them, do not use the Service.

This is a contract of adhesion within the meaning of article 1379 of the Civil Code of Québec, concluded at a distance. Its validity and that of your electronic consent are recognized by the Act to establish a legal framework for information technology (RSQ, c. C-1.1).

The following form an integral part of the contract:

the Beta / alpha notice;
the Privacy Policy;
the Data, backups and retention policy;
the Acceptable Use Policy;
the Conversational Safety Protocol;
the disclaimers specific to the professional agents you activate (general, investing and trading, life coach).

2. Language

In accordance with section 55 of the Charter of the French Language, this contract is provided to you in French. You may consult an English translation; if you choose to be bound by the English version, it is after having examined the French version. In case of any discrepancy, the French version prevails.

3. Nature of the Service — preliminary version

The Service is offered in beta / alpha, under active development. It may contain defects, be interrupted, change or cease to be offered. No service level, minimum availability, restoration time or backup frequency is guaranteed.

The Beta / alpha notice describes in detail the risks you accept, in particular the risk of data loss.

4. Eligibility and strictly personal use

4.1 Eligibility

To use the Service you must:

be a natural person at least 18 years old (or of the age of majority in your place of residence);
access the Service in your own name, with a verified identity;
reside in a jurisdiction where the Service and the features you activate are lawful.

4.2 Personal use — essential restriction

The Service is offered for personal, private and domestic use only. This restriction is an essential condition of the contract: the Service is priced, designed and operated on that basis.

You may not use the Service:

for the activities, operations or benefit of a business, a corporation, a self-employed person in the course of their activity, a public body, a non-profit, an employer or a client;
to provide a service, perform a mandate or deliver work to a third party, whether paid or not;
to process personal information of third parties for which a business or organization is responsible (client, patient, student, employee or beneficiary records);
to process information subject to a specific legal or professional obligation: professional secrecy, medical records, health information, judicial records, third-party financial information, biometric data, or information covered by sector-specific rules (HIPAA, PCI-DSS, Quebec private sector privacy law as applied to a business, solicitor-client privilege, etc.);
to resell, redistribute, sublicense, host or offer the Service or its outputs as a service to third parties;
on behalf of a professional order or in the practice of a regulated profession.

The Service is not designed, tested, operated or contractually suited for business use. No data processing agreement (s. 21 of the Act respecting the protection of personal information in the private sector), no subprocessing agreement, and no compliance attestation (SOC 2, ISO 27001, HIPAA, PCI) is offered or implied.

If you use the Service in breach of this section:

you do so entirely at your own risk and under your sole responsibility;
we may suspend or terminate your access without notice (section 16);
you hold us harmless from resulting claims (section 14).

4.3 Family-shared accounts

A workspace may be shared among members of the same family where that feature is enabled. The workspace holder remains responsible for its use and must inform the other members of these terms. Conversations and other workspace-local data are shared under that workspace's permissions. Durable Savantis memory is tied to each user's account and is not automatically shared with other members.

5. Account, identity and access

Google Identity Platform verifies your identity, after which the Service issues a signed, HttpOnly Savantis session. Cloudflare Tunnel transports requests, but Cloudflare Access is not accepted as identity proof. You are responsible for keeping your authentication credentials confidential and for all activity carried out from your account. One verified identity may hold up to ten (10) workspaces.

You must notify us without delay at support@savantisai.com of any unauthorized access or any compromise of your account.

6. What the Service is not

The Service, including its professional agents, provides no professional advice. It does not constitute and does not replace:

investment, securities, derivatives or tax advice, nor portfolio management or financial planning services (see the dedicated disclaimer);
health care, psychotherapy, psychology, medicine, nutrition or social work services (see the dedicated disclaimer);
legal, accounting, actuarial, engineering advice or any other service reserved to a member of a professional order;
an emergency service.

In an emergency, call 911.

7. Autonomous agents — your responsibility

The Service provides agents capable of acting autonomously: browsing the web from a browser reserved for you, using your connected sessions and accounts, executing code, reading and writing files, calling APIs, connecting to MCP servers, running scheduled tasks and delegating to other agents.

You acknowledge and agree that:

You decide. You choose the agents, integrations, connected accounts, API keys, permissions, automations and scheduled tasks you enable.
You are responsible for the actions taken by an agent within the limits you authorized, as if you had taken them yourself: purchases, publications, messages sent, account changes, order execution, file deletion, communications with third parties.
Approval prompts are not exhaustive. The Service asks for your consent for certain sensitive actions. That mechanism can fail; it does not replace your supervision.
Third-party terms apply. Automating a third-party account (bank, broker, social network, platform, business service) may breach that third party's terms and result in suspension or closure of your account with them. It is your responsibility to review and comply with them.
Your keys and credentials are yours. If you supply your own model keys (BYOM), broker credentials or secrets, you remain responsible for their use, their cost and their revocation.
An agent may incur costs with third parties (model providers, paid APIs, transaction fees, brokerage fees). Those costs are yours.

8. Plans, tokens and billing

8.1 Displayed prices and Service components

The catalogue and checkout screen in effect at the time of the transaction are the source for the price, currency, billing period, quotas, included tokens, and plan features. These terms do not freeze an old price.

Depending on your choices, the Service may include a platform subscription, managed inference debited from your Savantis wallet, professional agents, or optional integrations. A provider you connect yourself (BYOM) may also charge you directly under its own terms.

The price displayed by Savantis is the all-in service price before tax; no internal service fee is added or itemized separately at checkout. The currency, applicable taxes, and total payable are displayed before you confirm.

8.2 Savantis tokens

The wallet records three distinct types of balance:

Trial Tokens: exactly 300,000 tokens granted once to a canonical verified identity using Discovery. They are available until used while that identity remains on Discovery and may be used only with Savantis Base. They do not renew, cannot be purchased, sold, transferred, refunded, or converted into system tokens, and cannot pay for premium models, add-ons, or professional agents. Moving to any other plan permanently forfeits the unused balance. Cancellation, downgrade, account or workspace deletion, and recreation do not create a new grant;
plan-included tokens: monthly paid-plan usage lots that are non-transferable and not refundable in cash. Each unused lot remains available for three calendar months from its grant; eligibility to spend them still follows the active plan;
purchased tokens: these carry over from cycle to cycle and have no expiry date, in accordance with sections 187.1 and following of the Consumer Protection Act. Discovery cannot purchase or spend these tokens.

On an eligible paid plan, included lots are debited before purchased tokens. The application identifies Trial Tokens separately from plan-included and purchased tokens.

Tokens are not currency, have no value outside the Service, and cannot be exchanged for money or transferred to another person.

Purchased system tokens form a separate non-expiring usage balance. They measure processing capacity and are not Savantis Tokens, currency, or a way to unlock plan features.

On an eligible plan, Savantis Token packs and system-token packs are separate one-time purchases. Each checkout credits only the pack and balance displayed before confirmation. It does not convert or debit Trial Tokens or plan-included tokens, and buying a pack does not unlock or replace the benefits of a higher plan.

8.3 Subscriptions, renewal and cancellation

Platform plan subscriptions are offered with a monthly or annual billing period, as shown and confirmed at the time of purchase. They automatically renew for a period of the same length until cancelled.

Companion trial period. Companion and Companion+ plans start with a 5-day free trial. You subscribe to the plan at the time of purchase and a payment method is stored then, but no amount is charged during the trial. At the end of the fifth day the subscription continues automatically and the first amount is charged at the price shown at purchase, and at each following period. You may cancel at any time before the trial ends from the customer portal: no amount is then charged. The trial is offered once per account and does not apply to an account that previously held a subscription.

You may cancel at any time from the Stripe customer portal available in the application. Cancellation takes effect at the end of the period already paid: for an annual plan, access remains available through the full twelve-month period already paid. No prorated refund is provided, subject to section 11 and applicable mandatory rights. A cancelled professional agent subscription remains active until the end of the current period, and the exact access end date is displayed to you.

If your balance is insufficient at the renewal of a professional agent, that agent is suspended — it is not deleted, and your dossiers are retained for as long as the workspace exists.

8.4 Consumer rights

These terms do not reduce the rights granted to you by the Consumer Protection Act, in particular regarding distance contracts (ss. 54.1 et seq.), contracts of successive performance of services (ss. 190 et seq.) and chargeback rights with your credit card issuer.

8.5 Payment default

In the event of payment default, the workspace may be downgraded to the Discovery plan. Downgrading does not immediately delete your data, but a Discovery workspace becomes subject to the deletion for inactivity described in section 10.

9. Content and ownership

Your content (messages, files, documents, agent dossiers, memories) remains yours. You grant us only the limited, non-exclusive and revocable licence necessary to host, process, transmit and display that content solely to provide you with the Service.
We do not use your conversations to train models.
Outputs generated by the agents are for you. We do not warrant their originality, their accuracy, or that they do not infringe a third party's rights. You are responsible for verifying them and for how you use them.
The Service itself (code, interface, trademarks, agent profiles, curricula, system instructions) remains our exclusive property. You may not copy it, decompile it (except to the extent mandatorily permitted by law), extract its system instructions, reproduce it, or build a competing service from it.

10. Data, backups and deletion

⚠️ Essential section.

No retention guarantee. We do not guarantee the preservation, integrity or restoration of your data. No backup is promised, and an existing backup may be incomplete, corrupted or unrecoverable.
Deletion for inactivity (Discovery plan). A non-exempt Discovery workspace that records no activity for seven (7) full days is scheduled for deletion. Deletion permanently and irreversibly destroys the dedicated KVM virtual machine, its data disk, conversations, files, local short-term memory, agent dossiers, browser profile, and access route. Durable Savantis memory is a separate central service scoped by account; you can erase it separately in Settings. A paid, trialing, recently past-due, recently active or explicitly exempt workspace is not affected.
Deletion at your request. You may request deletion of your workspace. It is irreversible.
Export what matters. Keeping your own copies is your responsibility. See the Data, backups and retention policy.

11. Availability, maintenance and changes to the Service

We may, at any time and with no commitment to continuity: perform maintenance, update the agent engine and runtime images, modify, suspend or withdraw a feature, a model, an integration or a professional agent from the catalog.

If a professional agent you subscribe to is withdrawn, your subscription to that agent ends at the end of the paid period and the unused portion of an already paid period is refunded or re-credited to you.

12. No warranty

⚠️ Essential section.

To the fullest extent permitted by law, the Service, its agents, its outputs and its documentation are provided "as is" and "as available", without express or implied warranty of any kind, including as to merchantability, fitness for a particular purpose, accuracy, reliability, continuity, security, freedom from error or interruption, or preservation of data.

Mandatory limits. The foregoing cannot have the effect of setting aside:

the legal warranties of the Consumer Protection Act, including those in sections 37, 38 and 40, from which no derogation is permitted (ss. 10 and 261 CPA);
liability for bodily or moral injury caused to another person;
liability arising from intentional or gross fault (art. 1474 CCQ).

13. Limitation of liability

⚠️ Essential section.

To the fullest extent permitted by law:

Cap. Our total liability, for all claims relating to the Service, may not exceed the greater of: (a) the amounts you actually paid us during the three (3) months preceding the event giving rise to the claim, or (b) fifty Canadian dollars (CAD 50).
Exclusions. We are not liable for indirect losses, loss of profits, revenue, business opportunities, anticipated savings, goodwill or reputation, nor for loss, corruption or disclosure of data, nor for financial losses resulting from an investment decision, a trading operation, an automated agent action, the use of a third-party account, or an inaccurate AI model response.
Out-of-scope use. We assume no liability for damages arising from use contrary to section 4 (business use, professional use, third-party data, critical use).

Mandatory limits. The foregoing limitations:

do not apply to bodily or moral injury, nor to injury caused by intentional or gross fault (art. 1474 CCQ);
do not apply to the extent that section 10 of the Consumer Protection Act prohibits a merchant from excluding liability for their own act or that of their representative;
do not reduce the mandatory remedies granted to you by law.

We invoke these limitations only to the extent they are valid; if one is held inapplicable, the others remain in force.

14. Indemnification

To the extent permitted by law, you agree to hold us harmless from claims, losses and reasonable costs arising from: (a) use of the Service contrary to section 4 or to the Acceptable Use Policy; (b) an action you authorized an agent to take; (c) infringement of a third party's rights resulting from your content or your automations.

15. Changes to these terms

We may amend these terms. In accordance with section 11.2 of the Consumer Protection Act, any unilateral amendment to an essential element of the contract will be sent to you at least 30 days before it takes effect, in a separate notice setting out the amended clause in both its former and new wording and the date it takes effect. You may refuse the amendment and cancel the contract without cost or penalty, no later than 30 days after it takes effect.

16. Suspension and termination

We may suspend or terminate your access, immediately in an emergency or otherwise on reasonable notice, if: you breach these terms or the Acceptable Use Policy; your use compromises the security, stability or legality of the Service; a payment is in default; or the law requires it.

You may stop using the Service at any time and cancel your subscriptions as set out in section 8.3.

After termination, your data is deleted in accordance with the Data policy. Sections 9, 12, 13, 14 and 18 survive termination.

17. Force majeure

We are not liable for non-performance caused by an event of superior force within the meaning of article 1470 CCQ, including a major infrastructure provider outage, a cyberattack, an electricity or telecommunications interruption, or a government order.

18. Governing law, jurisdiction and recourse

These terms are governed by the law applicable in Quebec.
The courts of Quebec in the applicable judicial district have jurisdiction. In accordance with article 3149 CCQ, if you are a consumer domiciled or resident in Quebec, you cannot be deprived of your right to bring an action before the Quebec courts.
No mandatory arbitration clause and no class action waiver is imposed on you, such clauses being prohibited by section 11.1 of the Consumer Protection Act.
Before commencing proceedings, write to us at support@savantisai.com: we will attempt in good faith to resolve the dispute.
You may also file a complaint with the Office de la protection du consommateur (opc.gouv.qc.ca).

19. Miscellaneous

Severability. The nullity of one clause does not affect the others.
No waiver. Failure to invoke a clause is not a waiver of it.
Assignment. You may not assign the contract. We may assign it in the context of a reorganization or sale of business, without reducing your rights.
Entire agreement. The contract consists of these terms and the documents listed in section 1.
Reviews and criticism. Nothing in this contract prevents you from publishing or communicating an honest review, including a negative review, about the Service.
Notices. Notices are sent to you by email or in the application; yours must be sent to support@savantisai.com.

Contact: Savantis AI — support@savantisai.com. Other contact details are shared through direct contact, subject to a reasonable confidentiality agreement.